Data Privacy
This privacy information applies to data processing by the controller:
Lohauser Hof Hotelbetriebs GmbH
Lohauser Dorfstraße 53
40474 Düsseldorf
Germany
Email: email hidden; JavaScript is required
Telephone: +49 (0) 177 43 29 930
www.lohauserhof.de
For any questions or concerns regarding data protection, please contact Lohauser Hof Hotelbetriebs GmbH at the address above or by email at email hidden; JavaScript is required.
When visiting our website
When you visit our website, lohauserhof.de, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a log file. The following information is collected without any action on your part and stored until it is automatically deleted:
the IP address of the requesting device, the date and time of access, the name and URL of the file accessed, the website from which access was made (referrer URL), the browser used and, where applicable, your computer’s operating system, as well as the name of your internet service provider.
We process this data for the following purposes:
to ensure a smooth connection to our website, to ensure convenient use of our website, to evaluate system security and stability, and for other administrative purposes.
The legal basis for the processing of this data is Art. 6(1), sentence 1, point (f) GDPR. Our legitimate interest arises from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your identity.
Disclosure of data
Within lohauserhof.de, access to your data is granted only to those departments and persons who require it in order to fulfil our contractual and legal obligations. Your personal data will not be transferred to third parties for purposes other than those listed below.
We only disclose your personal data to third parties where:
you have expressly consented to this in accordance with Art. 6(1), sentence 1, point (a) GDPR;
the disclosure is legally permissible and necessary for the performance of a contractual relationship with you in accordance with Art. 6(1), sentence 1, point (b) GDPR; or
there is a legal obligation to disclose the data in accordance with Art. 6(1), sentence 1, point (c) GDPR.
Storage period
Data collected in the course of our business relationship will be stored for as long as necessary for the performance of that business relationship. In addition, Lohauser Hof Hotelbetriebs GmbH archives data as required to comply with statutory retention periods.
Rights of data subjects
You have the right:
in accordance with Art. 15 GDPR, to request information about the personal data we process concerning you. In particular, you may request information about the purposes of processing, the categories of personal data concerned, the categories of recipients to whom your data has been or will be disclosed, the envisaged storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the source of your data where it was not collected from you, and the existence of automated decision-making, including profiling, as well as meaningful information about the details thereof, where applicable;
in accordance with Art. 16 GDPR, to request the immediate rectification of inaccurate personal data or completion of incomplete personal data stored by us;
in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, compliance with a legal obligation, reasons of public interest, or the establishment, exercise or defence of legal claims;
in accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data where you contest the accuracy of the data, the processing is unlawful but you oppose its erasure, we no longer require the data but you require it for the establishment, exercise or defence of legal claims, or you have objected to processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request the transmission of such data to another controller; and
in accordance with Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a general rule, you may contact the supervisory authority responsible for your habitual place of residence or place of work, or the supervisory authority responsible for our registered office.
Right to withdraw consent
In accordance with Art. 7(3) GDPR, you have the right to withdraw any consent you have given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To withdraw your consent, please contact us by email at email hidden; JavaScript is required or by post at the controller’s address stated above.
Right to object
Where your personal data is processed on the basis of legitimate interests under the GDPR, you have the right, in accordance with Art. 21 GDPR, to object to the processing of your personal data on grounds relating to your particular situation or where the objection relates to direct marketing.
In the case of direct marketing, you have a general right to object, which we will implement without requiring you to specify a particular situation.
If you wish to exercise your right to object, an email to email hidden; JavaScript is required is sufficient.
Data security
We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.